Shipping Information

General Shipping

We provide shipping to most countries around the world via international express air freight at flat rates ranging from $29, regardless of the number of clocks purchased.

COUNTRY FLAT RATE
UNITED STATES $29
HONG KONG $29
SINGAPORE $29
AUSTRALIA $32
UNITED KINGDOM $39
CANADA $39
RUSSIA $45
FRANCE $46
SAUDI ARABIA $69
UNITED ARAB EMIRATES $69
SOUTH AFRICA $79
REST OF THE WORLD $49


There are, however, rural areas where we cannot ship to. If you do happen to live in one of these countries, we will contact you again to work out alternative shipping methods. While we appreciate our strong following of fellow RoIex clock lovers in the Antarctica, we do have our limitations.

If you do not find your country under our country list, or if you get a message telling you we are unable to ship the item, do not hesitate to contact us! Your country may simply not be in our system. 

 

Shipping Times

Generally, our express shipping times are between 5-10 business days excluding weekends and public holidays.

If delivery times are expected to be delayed (during peak periods), we will let you know via email. A tracking number will be provided to you once your order has been shipped.

 

Product Availability

Upon receiving your order, we will check our inventory for stock availability.

Kindly wait for us to send you (within 24 hours) an invoice via email with details on how to make payment and complete your order.

We will ship your order out after our QC process within 1-2 business days upon receiving payment.
(We know you can't wait to get your hands on your quality dealer clocks. )

In the event that your order is not in stock immediately, you will receive an email from our support team advising you of further options.

 

Severe weather

Shipping time cannot be guaranteed in the case of adverse events at the Dealer-Clocks.com warehouse or at any of our shipping carriers, including but not limited to snowstorms, earthquakes, hurricanes, volcanic eruptions or a meteorite falling out of the sky.

 

Returns

We provide a 1 year warranty on the movement of all our products.
Any damaged, missing or incorrect items must be reported to us within 14 days of delivery of your package.
We will bear the cost of reshipping the order, but the customer is liable for the cost of return shipping.

 

For other questions and enquiries, please do not hesitate to talk to us here or email us at [email protected].


Cheers and happy shopping!

The Dealer clocks Team

Clocks

Wait up!

Our website address may not be the same the next time you try to find us.

So if you can't decide yet, leave us your email, and we'll keep you updated on any changes, so you will always be able to shop with us.